{"id":14174,"date":"2024-05-14T17:17:11","date_gmt":"2024-05-14T21:17:11","guid":{"rendered":"https:\/\/leoprd.ca\/?page_id=14174"},"modified":"2024-05-14T17:32:04","modified_gmt":"2024-05-14T21:32:04","slug":"exchange-return-and-refund","status":"publish","type":"page","link":"https:\/\/leoprd.ca\/fr\/exchange-return-and-refund\/","title":{"rendered":"\u00c9change, Retour et Remboursement"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"14174\" class=\"elementor elementor-14174\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3deda23 e-con-full animated-slow e-flex elementor-invisible e-con e-parent\" data-id=\"3deda23\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eae5753 elementor-widget elementor-widget-text-editor\" data-id=\"eae5753\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Politique d'\u00e9change, de retour et de remboursement<\/h1><h3>\u00a0<\/h3><h3>Retours et \u00c9changes :<\/h3><h5>Aper\u00e7u:<\/h5><p>Chez LEOPARD CA Inc., nous nous effor\u00e7ons de garantir la satisfaction de nos clients \u00e0 chaque achat. Notre politique de retour et d'\u00e9change est con\u00e7ue pour offrir clart\u00e9 et \u00e9quit\u00e9 \u00e0 nos pr\u00e9cieux clients.<\/p><h3>Admissibilit\u00e9 aux retours :<\/h3><p>Pour \u00eatre admissible \u00e0 un retour, l'article doit r\u00e9pondre \u00e0 tous les crit\u00e8res suivants :<\/p><ul><li>\u00a0 - Le produit doit \u00eatre dans son \u00e9tat d'origine, non utilis\u00e9, non modifi\u00e9 et non lav\u00e9.<\/li><li>\u00a0 - Toutes les \u00e9tiquettes et les \u00e9tiquettes doivent rester attach\u00e9es au produit.<\/li><li>\u00a0 - Le retour doit \u00eatre initi\u00e9 dans les 14 jours suivant la date d'achat.<\/li><li>\u00a0 - Un re\u00e7u valide ou une preuve d'achat doit \u00eatre pr\u00e9sent\u00e9.<\/li><li>\u00a0 - Le produit ne doit pas \u00eatre cat\u00e9goris\u00e9 comme une vente finale. Les articles en vente finale comprennent les articles en solde, les articles remis\u00e9s, les pr\u00e9commandes, les commandes personnalis\u00e9es, les articles en commande sp\u00e9ciale, les articles en rupture de stock, les articles sp\u00e9cifi\u00e9s par le client, les oreillers, les coussins, ou l'article est endommag\u00e9 ou d\u00e9fectueux.<\/li><\/ul><h5>Processus de remboursement :<\/h5><p>\u00c0 r\u00e9ception et inspection de l'article retourn\u00e9, notre \u00e9quipe vous informera par e-mail de l'approbation ou du rejet de votre remboursement. En cas d'approbation, les remboursements seront trait\u00e9s dans un d\u00e9lai de cinq (5) \u00e0 dix (10) jours ouvrables, cr\u00e9dit\u00e9s sur le mode de paiement original. Veuillez noter que les frais de livraison et de retour ne sont pas remboursables, \u00e0 l'exception des frais de livraison rembours\u00e9s pour la commande originale.<\/p><h5>Remboursements tardifs ou manquants :<\/h5><p>Si vous n'avez pas re\u00e7u de remboursement dans le d\u00e9lai pr\u00e9vu, nous vous recommandons de v\u00e9rifier d'abord votre compte bancaire et de contacter votre soci\u00e9t\u00e9 de carte de cr\u00e9dit. Si vous avez besoin d'une assistance suppl\u00e9mentaire, veuillez nous contacter \u00e0 l'adresse <a target=\"_new\" rel=\"noreferrer\">info@leoprd.ca<\/a>.<\/p><h5>Admissibilit\u00e9 aux \u00c9changes :<\/h5><p>Nous facilitons les \u00e9changes uniquement pour les articles d\u00e9fectueux ou endommag\u00e9s. Si vous recevez un produit d\u00e9fectueux ou endommag\u00e9, veuillez nous contacter \u00e0 <a target=\"_new\" rel=\"noreferrer\">info@leoprd.ca<\/a> pour initier le processus d'\u00e9change. L'article d\u00e9fectueux ou endommag\u00e9 doit \u00eatre retourn\u00e9 \u00e0 l'adresse suivante : 2151 Boul. Lapini\u00e8re, Brossard, QC J4W 2T5. Les frais de livraison et de retour ne sont pas remboursables.<\/p><h5>Retours de Livraison :<\/h5><p>Les clients sont responsables de couvrir les frais d'exp\u00e9dition associ\u00e9s aux retours. Les frais de livraison ne sont pas remboursables, et tout montant rembours\u00e9 d\u00e9duira le co\u00fbt de l'exp\u00e9dition de retour. Pour garantir le retour s\u00e9curis\u00e9 de votre article, nous recommandons d'utiliser un service d'exp\u00e9dition tra\u00e7able ou d'acheter une assurance exp\u00e9dition.<\/p><h5>Articles en Vente Finale :<\/h5><p>Certains articles sont cat\u00e9goris\u00e9s comme des ventes finales et ne sont pas \u00e9ligibles aux remboursements ou aux \u00e9changes sauf s'ils sont jug\u00e9s d\u00e9fectueux. Ces articles incluent les articles en solde, les articles remis\u00e9s, les pr\u00e9commandes, les articles sp\u00e9cifi\u00e9s par le client, les commandes personnalis\u00e9es, les articles en rupture de stock, les oreillers ou les coussins.<\/p><h5>\u00c9limination des Articles \u00c9ligibles :<\/h5><p>\u00c0 r\u00e9ception, les articles \u00e9ligibles seront inspect\u00e9s pour garantir qu'ils respectent les crit\u00e8res de notre politique de retour. Le non-respect de ces crit\u00e8res peut entra\u00eener le rejet de la demande de retour.<\/p><h5>Communication avec le Client :<\/h5><p>Nous comprenons l'importance d'une communication claire tout au long du processus de retour et d'\u00e9change. Notre \u00e9quipe du service client est disponible pour r\u00e9pondre \u00e0 toutes les questions ou pr\u00e9occupations que vous pourriez avoir concernant votre retour ou \u00e9change. N'h\u00e9sitez pas \u00e0 nous contacter \u00e0 l'adresse <span style=\"color: #0000ff;\"><a style=\"color: #0000ff; text-decoration: underline;\" target=\"_new\" rel=\"noreferrer\">info@leoprd.ca<\/a><\/span> pour obtenir de l'aide.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e168ced elementor-widget elementor-widget-text-editor\" data-id=\"e168ced\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>En savoir plus :<\/strong><\/p><ul><li><a href=\"https:\/\/leoprd.ca\/fr\/terms-n-conditions\/\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff; text-decoration: underline;\">Termes et Conditions<\/span><\/span><\/a><\/li><li><a href=\"https:\/\/leoprd.ca\/fr\/shipping-and-delivery\/\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff; text-decoration: underline;\">Exp\u00e9dition et Livraison<\/span><\/span><\/a><\/li><li><a href=\"https:\/\/leoprd.ca\/fr\/affirm-installment-payment-solutions\/\"><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff; text-decoration: underline;\">Financer avec Affirm<\/span><\/span><\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Exchange, Return, and Refund Policy \u00a0 Returns and Exchanges: Overview: At LEOPARD CA Inc., we strive for customer satisfaction with every purchase. Our return and exchange policy is designed to provide clarity and fairness to our valued customers. Eligibility for Returns: To qualify for a return, the item must meet all the following criteria: \u00a0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-14174","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - 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At LEOPARD, we curate the finest furniture selections from premium-quality and esteemed international manufacturers. Our commitment lies in customization and the importation of high-end products. Our Commitment to Quality and Excellence Reliability You Can Trust Built on five pillars \u2013 trust, reliability, customer satisfaction, excellence, and innovation \u2013 LEOPARD Furniture has been a reliable name in the furniture industry. Our commitment to quality and transparency ensures that every piece you select resonates with durability and aesthetic brilliance. Award-Winning Designs Immerse yourself in a world of award-winning designs curated to elevate your living spaces. Our products have been recognized for their innovation and style, showcasing a commitment to staying ahead of design trends. Unparalleled Interior Design Services Personalized 3D Design and AR Experience Embark on a personalized interior design journey with LEOPARD Furniture. Our team, equipped with cutting-edge technology, offers 3D design and Augmented Reality (AR) experiences, allowing you to visualize your dream space before making a decision. LEOPARD Furniture is a furniture store, not just a furniture store; we are creators of lifestyle. Every piece tells a story, and we invite you to be a part of this narrative. 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Nos produits ont \u00e9t\u00e9 reconnus pour leur innovation et leur style, t\u00e9moignant de notre engagement \u00e0 rester \u00e0 la pointe des tendances en mati\u00e8re de design. Services de design d'int\u00e9rieur in\u00e9gal\u00e9s Design 3D personnalis\u00e9 et exp\u00e9rience AR Embarquez pour un voyage de design d'int\u00e9rieur personnalis\u00e9 avec LEOPARD Furniture. Notre \u00e9quipe, \u00e9quip\u00e9e d'une technologie de pointe, propose des exp\u00e9riences de conception en 3D et de r\u00e9alit\u00e9 augment\u00e9e (RA), vous permettant de visualiser l'espace de vos r\u00eaves avant de prendre une d\u00e9cision. LEOPARD Furniture est un magasin de meubles, pas seulement un magasin de meubles ; nous sommes des cr\u00e9ateurs de style de vie. Chaque pi\u00e8ce raconte une histoire, et nous vous invitons \u00e0 faire partie de ce r\u00e9cit. 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